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1. My institution has a subscription to the JBC Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   An institutional subscription allows access for all users at one location. If your institution has more than one location it may be possible that your location has not purchased a subscription. If your location has purchased a subscription to JBC Online and you are being prompted for a username and password, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

   • Your institutional subscription has not yet been activated.
   • The person who "activated" the on-line subscription did not enter in all needed IP addresses for your institution.
   • The person who "activated" the on-line subscription does not realize that some subnets of your institution are routed through a proxy server.

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Talk to your librarian or JBC Administrator, and let them know you are having trouble.

2. My library subscribes to the paper JBC, and I can't get access to it on-line. Why?

   Access to JBC Online requires a separate subscription from the paper version. You or your institution must separately subscribe to JBC Online to have access to the full text on-line. How to subscribe to JBC Online.

3. Who from my institution can access JBC Online?

   An Institutional Subscription allows for unlimited simultaneous Internet access by authorized users at one location (the employees, faculty, staff, and students officially associated with the one subscribing location, and authorized patrons of the subscriber's library facility). Any authorized user connecting from an authorized computer on your institutional network will be allowed access to JBC Online. Only authenticated and authorized users affiliated with the one subscribing location may access the JBC Online from remote sites (e.g., through dial-in, telnet, etc.).

4. What is an Institution?

   An Institutional Subscription authorizes use at one geographic site location and does not permit remote campuses, remote sites, consortia, or other forms of subscription sharing. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each office is considered a different site, and requires a separate subscription.

   For example, each campus in the State University of New York system is a different site, and each branch or office of UpJohn Laboratories is considered a different site, and thus each location must purchase a separate subscription.

5. How will this work?

   When someone attempts to use JBC Online, our server checks to see if the requesting computer is within the list of internet IP addresses provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access JBC Online simultaneously.

   Access is allowed for readers wanting to access JBC Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) only if they are authorized users at a localized site as defined above. In addition, your institution must authorize their usage by username and password and must control expiration dates of those users.

6. What other subscription packages are available?

   Member Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline and GenBank, future tables of contents, and the advantage of having password access to JBC Online from any computer connected to the Internet.
   [Ordering Procedure] [Cost] [ASBMB Membership]

   Individual (Non-Member) Subscribers have access to:

   Tables of contents, abstracts, full text searching, full text display, document delivery, PDFs, links to Medline, future tables of contents, and online collections.
   [Ordering Procedure] [Cost]

7. How can I tell if my institution has subscribed to JBC Online?

   If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

8. Can my institution subscribe only to the electronic version?

   Yes, the print and electronic version are separate stand alone subscriptions. You are not required to purchase the print subscription to have access to JBC Online. You can purchase just the print, just the Online, or both.

9. Will we still be able to get the paper version? And for how long?

   Yes, the paper definitely will be available for a few more years.

10. Will I still be able to buy the CD-ROM?

    CD-ROMs for volume years 1992, and 1994 through 1996 are available directly from ASBMB.

11. If our JBC Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    Yes, when you buy a subscription to JBC Online, you have access to all years of the database.

12. How can I access the JBC Online if I am not an ASBMB member and I don't have access through an institutional subscription?

    You may wish to apply for ASBMB membership or subscribe as an individual non-member.. (Without a subscription you have access to Tables of contents, abstracts, and full text searching at no cost and without having to register.)

Still have questions?

For further information, please contact the ASBMB.

Office hours are 8:30 am - 4:30 pm EST Monday-Friday
American Society for Biochemistry and Molecular Biology
9650 Rockville Pike
Bethesda, Maryland 20814-3996
Tel: (301) 634-7140
Fax: (301) 634-7108
asbmb@asbmb.org